Terms Of Service

    By using the dotmach.com website (Service) you are agreeing to be bound by the following terms and conditions.

       Dotmach reserves the right to update and change the terms of service time to time without notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Use. If you do not agree to any of these terms or any future Terms of Use, do not use or access (or continue to access) the Service. Violation of any of the terms below will result in the termination of your account.

    Our Service:

    Dotmach provides you workplace for employees to communicate and collaborate in real time.

    This Service is intended solely for Users who are thirteen (13) years of age or older

    To use our service you are required to register an account with dotmach. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process. You are not supposed to use another member’s account without permission.

    Some areas of the Service may allow Users to post feedback, comments, questions, data, and other information (“User Content”). You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account). You are solely responsible for your interactions with other dotmach Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users.

    You agree not to post Content that:

    • May create a risk of harm, loss, physical or mental injury,emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal
    • may create a risk of any other loss or damage to any person or property;
    • seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
    • may constitute or contribute to a crime or tort;
    • contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable;
    • contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets);
    • contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or
    • contains any information or content that you know is not correct and current. You agree that any Content that you post does not and will not violate rights of any kind, including without limitation any intellectual property rights or rights of privacy. We reserve the right, but are not obligated, to reject and/or remove any Content that we believe, in our sole discretion, violates these provisions.

    General Conditions

    1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
    2. Technical support is only provided to paying account holders and is only available via email.
    3. You understand that dotmach uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
    4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express writtenpermission by dotmach.
    5. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
    6. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any dotmach customer, employee, member, or officer will result in immediate account termination.
    7. You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
    8. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
    9. You must not transmit any worms or viruses or any code of a destructive nature.
    10. dotmach does not warrant that
      • the service will meet your specific requirements,
      • the service will be uninterrupted, timely, secure, or error-free,
      • the results that may be obtained from the use of the service will be accurate or reliable,
      • the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and
      • any errors in the Service will be corrected.
    11. You expressly understand and agree that dotmach shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if dotmach has been advised of the possibility of such damages), resulting from:
      • the use or the inability to use the service;
      • the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service;
      • unauthorized access to or alteration of your transmissions or data;
      • statements or conduct of any third party on the service;
      • or any other matter relating to the service.
    12. The failure of dotmach to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and dotmach and govern your use of the Service, superceding any prior agreements between you and dotmach (including, but not limited to, any prior versions of the Terms of Service).


    You agree to defend, indemnify and hold harmless dotmach and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from your use of and access to the Service, including any data or Content transmitted or received by you, any other party’s access or use of the Service with your username and password, or your violation of these Terms, applicable law, rule or regulation.

    API Terms

    Customers may access their dotmach account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses dotmach, is bound by the terms of this agreement plus the following specific terms:

    1. You expressly understand and agree that dotmach shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if dotmach has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
    2. Abuse or excessively frequent requests to dotmach via the API may result in the temporary or permanent suspension of your account's access to the API.
    3. Dotmach reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.

    Payment, Refunds, Upgrading and Downgrading Terms

    1. A valid credit card is required for paying accounts. Free accounts are not required to provide a credit card number.
    2. If you initially sign up for a paid account and you don't cancel that account within 30 days, you will be billed monthly starting on the 30th day after your account was initially created. If you cancel prior to the processing of your first invoice on the 30th day, you will not be charged.
    3. An upgrade from the free plan to any paying plan will end your free trial. You will be billed for your first month immediately upon upgrading.
    4. The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
    5. For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
    6. Downgrading your Service may cause the loss of Content, features, or capacity of your Account. dotmach does not accept any liability for such loss.

    Cancellation and Termination

    1. You are solely responsible for properly canceling your account.
    2. Your account will be cancelled if your email address is not verified with in 3 days from registration.
    3. All of your Content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled.
    4. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
    5. Dotmach in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time.

    Modifications to the Service and Prices

    1. Dotmach reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
    2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the dotmach(dotmach.com) or the Service itself.
    3. Dotmach shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.